Shipping policy

MerlinsMart Shipping Policy

Domestic Shipping

MerlinsMart currently ships within the United States only. We do not offer international shipping at this time.

Order Processing

Orders are processed and shipped on business days. Processing and delivery estimates shown at checkout may vary based on destination, order volume, carrier conditions, and holiday demand.

Shipping Rates and Delivery Estimates

Available shipping methods, estimated delivery times, and shipping charges are calculated and displayed at checkout.

Delivery estimates begin after an order has been processed and transferred to the carrier. During peak holiday periods or other high-volume periods, carrier and fulfillment delays may occur.

Order Tracking

When your order ships, you will receive a shipping confirmation email with tracking information. Tracking information may take up to 24 hours to update after shipment.

Incorrect Shipping Addresses

Please review your shipping address carefully before placing your order. If you discover an error, contact us as soon as possible at support@merlinsmart.com.

Once an order has entered fulfillment or shipped, we may not be able to change or redirect it. MerlinsMart is not responsible for delivery problems caused by an incorrect address supplied at checkout.

Damaged, Incorrect, or Missing Orders

If your order arrives damaged, contains the wrong item, or does not arrive as expected, contact us at support@merlinsmart.com with your order number and details of the issue. Photos may be requested when an item arrives damaged.

We will review the issue and work with you toward an appropriate resolution.

International Shipping

MerlinsMart currently ships only within the United States.